Example Student Welcome Activity
*** Please note that these are example instructions and NOT the instructions
you will use for participation. Once your school has selected the
administration setting and sign in method, you will receive personalized
school-specific instructions on the website ***
Participation is simple and will only take about 30 minutes. Please plan
enough time so you can complete the activity in one sitting.
If you experience any difficulties, consult the troubleshooting guide
below. If the issue still isn't resolved, please contact your facilitator
as soon as possible to let them know.
Have your student ID number handy. You may be asked to enter it during
the activity. Using your browser go to comingtocollege.org
and follow the prompts.
- Your participation code is:
You will be asked to enter this when you first sign on.
Complete the assignment by yourself, not in a group with your
classmates. This respects everyone's privacy.
Write down your completion code on the line at the bottom of this
handout. This completion code is your way of verifying that you have
completed the assignment to your facilitator. Turn in your completion
code according to the instructions given by your facilitator.
Go to a quiet, private location when you complete this activity so
you are not distracted.
Remember we will use what we learn to improve students' experiences
here and at other schools. Please read the instructions on the website
carefully and answer all of the questions to the best of your ability.
We work hard to minimize technical problems, but sometimes issues come
up. Here are some problems students have experienced in the past and the best
ways to solve them.
Problem: You accidentally closed the browser window.
Solution: Go to the website and sign in
again, just like you did the first time. The program will continue where you
Warning Message or Connection Expired Message
Problem: Your screen says that the connection
expired or a similar warning.
Solution: Click the “reload” or
Problem: The program restarted from the beginning.
Solution: Skip up to the part where you
left off. The answers you previously provided have been saved, but
the server lost the page you were on for network reasons.
Note: Some pages may not allow you to advance until a certain amount
of time (about 5 seconds) has passed.
Cannot Connect to Website
Problem: You cannot access the page when you go to
Solution: Check if you can access another website, like
google.com. If not, there is a problem with your Internet connection. If you
can connect to google.com, but you cannot connect to comingtocollege.org,
wait for a few minutes and try again. You can also try using a different
browser (for example, if you are using Firefox, try Chrome or Safari
instead). If the connection still does not work, try again later and let your
facilitator know what error message you received.
Images Don't Load
Problem: You don't see some of the images or an article you
are directed to read.
Solution: Try signing out and signing in using a different
If your issue is still not resolved using one of the solutions above, please
promptly inform your facilitator.
Completion Code _________________________________